We're very fortunate this week to have Roger Chaufournier a leading healthcare strategist and ILO member, sharing the perspectives of our healthcare + innovation special-interest group. This will launch a larger conversation about post-COVID (or late-COVID) issues ranging from workplace dynamics to travel to hiring and retention.

We'll meet in Detroit, with D V Rao, Chief Strategy Officer of CMS Energy and Consumers Energy, serving ten million residents of Michigan as their public utility. Please send an email to peter@iloinstitute.net to RSVP.

Joel Barbier, head of Cisco’s Customer Zero innovation program, and Ursula Llabres, Global Head of Executive Engagement and Customer Experience programs at Facebook, will both be with us, and both lead brief presentations and follow-on conversations over lunch. to rsvp, please contact peter@iloinstitute.net